Apus Corporation, a Sydney-based computer supplier, recently received a formal word of warning from the Australian Communications and Media Authority (ACMA) for posting marketing emails, considered as spam, without the addressees' permission, arnnet reported on September 28, 2011.
The ACMA, an Australian government agency which regulates the country's Internet content standards, warned Apus that it has violated the Spam Act. The Act states that without the consent of the recipient, the marketing emails cannot be sent, and these posts must also include the ways by which the customers can unsubscribe from such messages.
However, Apus Operations Manager Ryan Cheng, in a statement published by crn on September 28, 2011, attributed the spam to a system malfunction. He said all this happened when the technical team was changing and copying the customer database from old to new server. Few customers suffered as the (un)subscribe button was not working due to technical issues, he added.
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